T +61 2 6622 4011

As Northern Rivers communities prepare for recovery, RDA Northern Rivers is working to provide information to assist our communities as we move forward from this unprecedented flood event. We will continue to send updates and information as it becomes available.

Assistance available

Information for flood affected businesses can be found on the Australian Government Business website.

Information and support can be found on the NSW Floods – Information and Support Services web page.

Immediate assistance is available to businesses through Services Australia and Service NSW.

Services NSW Disaster Assistance Finder is part of the Service NSW storm and flood customer care service and is a guided search to help you find the assistance you need.

Businesses can register for financial assistance via the Service NSW website. Affected businesses may be eligible for up to $50,000 assistance through the NSW storm and flood disaster recovery small business grant. Find out more here.

Farmers and primary producers can access grants of up to $75,000 in Special Disaster Grants available through the Rural Assistance Authority. Find out more here.

The NSW Government has opened an emergency animal welfare hotline for assistance if dealing with stranded, injured or perished livestock. If you are needing assistance please call 1800 814 647.

More information about government grants and low interest loans is available here.

The Australian Taxation Office has announced support including extra time to pay tax or lodge tax returns, activity statements or other obligations, and are prioritising any refunds owed to you.

The NSW Government disaster assistance website provides information and links to support for individuals, businesses, not for profit and community groups.

Resilience NSW has opened up recovery centres in areas where emergency evacuation orders have been lifted. Recovery centres provide direct access to services and support for flood affected communities.

Business NSW is making access to its Workplace Advice Line free to all business owners in NSW impacted by the current flood disaster. Call 13 29 59 between 8.30am and 5pm.

Further support is available through the following links

Information about financial assistance to individuals and families is available from NSW Government website.

You can call 13 77 88  or visit service.nsw.gov.au to access:

Government announcements for long term flood recovery will be regularly updated the National Recovery and Resilience Agency website.

Access to up to date information and links to services are available through your local LGA emergency/disaster dashboard.

Tweed Emergency Dashboard
Lismore Disaster Dashboard
Clarence Disaster Dashboard
Byron Emergency Dashboard
Richmond Valley Disaster Dashboard
Kyogle Disaster Dashboard
Ballina Disaster Dashboard


There are a number of organisations collecting donations to support the flood recovery.

Lismore City Council Flood Appeal (100% of donations to go to flood recovery)
Donations by direct deposit to:
Lismore City Council – Flood Appeal Account
BSB: 062 565
Account: 1086 4366

Red Cross Flood Appeal
Salvation Army Flood Appeal
Vinnies Flood Appeal

Evacuation centres across the region may also be receiving donations of food, clothing, bedding and other items. Please check in with your local evacuation centre to find out what is needed before delivering. Food distribution centres are also accepting food donations.


Top Downloads

Contact RDA-NR

Suite 3
109 Molesworth Street
(PO Box 146)
Lismore NSW 2480 [Map]

T +61 02 6622 4011

F +61 02 6621 4609

Fb facebook.com/rdanorthernrivers

All RDA-NR Contact Details