As Northern Rivers communities prepare for recovery, RDA Northern Rivers is working to provide information to assist our communities as we move forward from this unprecedented flood event. We will continue to send updates and information as it becomes available.
Information for flood affected businesses can be found on the Australian Government Business website.
Information and support can be found on the NSW Floods – Information and Support Services web page.
Services NSW Disaster Assistance Finder is part of the Service NSW storm and flood customer care service and is a guided search to help you find the assistance you need.
Businesses can register for financial assistance via the Service NSW website. Affected businesses may be eligible for up to $50,000 assistance through the NSW storm and flood disaster recovery small business grant. Find out more here.
Farmers and primary producers can access grants of up to $75,000 in Special Disaster Grants available through the Rural Assistance Authority. Find out more here.
The NSW Government has opened an emergency animal welfare hotline for assistance if dealing with stranded, injured or perished livestock. If you are needing assistance please call 1800 814 647.
More information about government grants and low interest loans is available here.
The Australian Taxation Office has announced support including extra time to pay tax or lodge tax returns, activity statements or other obligations, and are prioritising any refunds owed to you.
The NSW Government disaster assistance website provides information and links to support for individuals, businesses, not for profit and community groups.
Resilience NSW has opened up recovery centres in areas where emergency evacuation orders have been lifted. Recovery centres provide direct access to services and support for flood affected communities.
Business NSW is making access to its Workplace Advice Line free to all business owners in NSW impacted by the current flood disaster. Call 13 29 59 between 8.30am and 5pm.
Further support is available through the following links
- Strengthening Business (through the AusIndustry Entrepreneurs Program)
- Regional Small Business Support Program
- NSW Business Concierge
Information about financial assistance to individuals and families is available from NSW Government website.
You can call 13 77 88 or visit service.nsw.gov.au to access:
- Accommodation advice
- Relevant charitable services
- Mental health and wellbeing services
- Support for businesses
- Financial assistance
- Insurance and legal support
- Replacing lost ID
Government announcements for long term flood recovery will be regularly updated the National Recovery and Resilience Agency website.
Access to up to date information and links to services are available through your local LGA emergency/disaster dashboard.
There are a number of organisations collecting donations to support the flood recovery.
Lismore City Council Flood Appeal (100% of donations to go to flood recovery)
Donations by direct deposit to:
Lismore City Council – Flood Appeal Account
BSB: 062 565
Account: 1086 4366
Evacuation centres across the region may also be receiving donations of food, clothing, bedding and other items. Please check in with your local evacuation centre to find out what is needed before delivering. Food distribution centres are also accepting food donations.